Aug 13

Websites for local companies have progressed from an optional feature to a business necessity, and IMPACT has a the reputation of providing industry-leading website design in Connecticut.  There is a simple rule of business that applies to websites as well; the 80-20 rule.  This states that the top 80% of industry revenue produced through websites is driven by only 20% of the websites.  So, how do you get into the top 20% and stay there?  Knowing when to upgrade your website is one of the primary factors to establishing a top online reputation.  Let’s talk about the three simple ways to know when it is time to upgrade your site:

Website Performance

From slow-loading websites to broken links, faulty navigation menus to non-user-friendly content, if there are a performance problems with your website you are hindering bottom-line revenue numbers.  A user should have a stress-free experience that is informative, engaging, and interactive without the lengthy load times and/or content errors.  Thinks about it like this: If you are a customer visiting your website, you go to click on a product link and it takes 15 seconds to load the information.  Would you wait that time, or would you rather buy from another website?  If you answered honestly, you probably said that you would buy from another site which means that your company just lost revenue.  The solution to this…upgrade.

Website Compatibility

Web browsers and search engines change frequently; most often on a monthly basis.  With these updates of the browsers comes different bugs and means of reading websites.  If your site was originally designed during the age of Internet Explorer(IE) 5, there is a strong chance that IE 7 and 8 will not read the site properly.  Along with this, the newer browsers will most likely not be able to read your site either.  Take a second, and download the various browsers out there (they are free and this is worth your time):

After you have downloaded these browsers, take a minute to plug in your site’s URL and review the content.  There is a significantly high chance that if you have an older site that there is at least one browser that does not allow your site to be read appropriately.  If the user is not able to properly view the site, it is (once again) revenue lost.  The solution to this…upgrade.

Layout + Content = Website Experience

Humans are innately visual creatures.  We are drawn to certain colors, unique designs, and overall fluid layouts.  Some, if not all, older website designs are harsh on the eyes and will have a negative impact on user experience.  Negative user experiences result in loss of revenue for your company.  The same holds true for content.  If content is outdated and/or not targeting the language used with your niche audience you are losing revenue.  The general idea behind this is to give the user the best experience with your website as possible.  Your goal is to efficiently allow your visitors to find the information they were looking for and go beyond their point of expectations.  If your clients are not getting the great user experience that they deserve (and they feel they deserve), they will click away from your site and you have just lost revenue.  The solution…upgrade.

Overall, websites do not have to be upgraded on a weekly basis.  In fact, your layout will (in all likelihood) not have to be upgraded on a monthly basis.  However, knowing when the opportune time to upgrade your site is essential to staying in the top 20% of online revenue producers within your niche market.  Keep in mind to monitor your website performance, your website compatibility, and your website user experience.  If you feel that you are losing any amount of revenue throughout those three areas then it is high-time you contact IMPACT to upgrade your website.  Remember, the reward of upgrading your website significantly outweighs the risk of losing business revenue.

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Aug 11

IMPACT consistently tries to improve your online presence and overall website reputation.  Within this blog, we have provided local SEO tips, niche marketing ideas and tools, and much more.  However, one area that goes unnoticed by several local businesses is the load time of their website.  Recently, we ran an article describing the importance of website load time, and we will expand on that topic today with 15 simple steps to improve your website’s load time.

  1. Limit DNS Searches — DNS look-ups and searches occur when a new domain (or subdomain) is needed to have the current page work efficiently.  Typically, this will happen with images, and can easily be resolved by hosting the image on your website’s server.  The same can be held true for documents and/or files.  The easiest way to limit DNS searches is to host all information from your server.
  2. Utilize One URL — Be consistent with the URL you choose for your site.  This will allow your site to be cached by visitors and significantly improve the website load time for return users.
  3. Limit Background Images — This step works with step 4 as well, but (if possible), combine all background images into one single image.  Utilize CSS to position the image and display the image as desired.  This is similar to creating ‘image maps’.
  4. Combine CSS (and Javascript) — This goes hand-in-hand with step 1.  Many sites currently use multiple CSS files to help designers.  For all intents and purposes, this is truly not a necessity.  Combine as much of the CSS as possible which will reduce the number of browser requests and therefore help with website load time.
  5. Remove Unnecessary PHP — This is truly a simple step in helping your website load time.  Within PHP coding, there are several “queries”, take the time to go through each and dispose of useless queries.  This will help browsers distinguish true content from white noise and improve your load time.
  6. Style Sheets to the Top — This is similar to step 7; the idea is that you want the appearance of a faster loading site.  You can accomplish this by having the browser call out the style sheets before anything else which will provide the user with an impression of a faster web experience.
  7. Java to the Footer — When browsers load, they will go from the top to the bottom.  Java (typically) takes the longest amount of time for browsers to recognize and implement accurately.  So, save the longest for last as this will have the appearance that your site is loading faster when (in actuality), it is loading in the same time period, but the actual content is loading prior to the java.  This may be a little tougher for non-web designers, but that is what IMPACT is here for, right?  So, if you need help with this please feel free to contact us.
  8. Content Delivery Network — Geographic locations have a part to play in website load time.  In other words, the closer the server to the visitor’s browser, the faster the site will load.  This is easily done by disbursing your static content through content delivery networks (CDN’s).  They are a system of servers connected to enable a better delivery of static content (CSS, java, etc) which will improve load time.
  9. Gzip Components — This will get a little advanced if I were to go into detail so feel free to contact IMPACT if you’d like to hear about this.  However, the general idea is to compress the website content.  To give you an idea of how effective Gzip is, the typical reduction of response time is 70%.
  10. Avoid CSS Expressions – For those of you who aren’t familiar with CSS expressions, they are calls to action within the CSS that allow an alternate display or layout.  The most common form of this is with background colors, and visitors can easily render over 10,000 evaluations of 1 CSS expression just by moving the mouse around the site.  These evaluations harm website load time (and performance) so avoid these at all costs.
  11. Minimize CSS and Java — Throughout the coding of the CSS and java script, there are several areas of comments, white space, and basically unnecessary characters.  Take the time to remove all of the excess and improve the load time through a few extra minutes of sifting through code.
  12. Avoid Redirects — This is an obvious step, and somewhat plays into the message with limiting browser requests.  If you allow the user to find redirects, you are interrupting (and slowing down) the user’s overall website experience.
  13. Analyze and Remove Duplicate Scripts — According to Yahoo!, this is one of the more common aspects among top US ranked sites.  One of the major factors when looking at scripts are the number of script files there are within the site.  Reducing the number for script files (as mentioned in step 4) will allow you to recognize and react to duplicate script files.
  14. Flush the Buffer Early — Not very many people will understand this step as we venture into more coding related things, but within PHP coding, there is the function of flush().  The basic idea behind this technique is to place the flush function immediately after the HEAD portion of the coding.  While the browser is requesting information (and waiting for that information to arrive), the flush function pulls partially ready HTML to the browser so that it can start retrieving other components.
  15. Reduce Cookie Size — Cookies are used for authentication and personalization.  However, they also bog down response time (and therefore load time) of websites.  Maintain a low size of your cookies, eliminate unnecessary cookies, and set expires date appropriately.

The above 15 steps to improving website load time are fairly simple, but keep in mind that website load time is exactly about that…keeping things simple.  Along with those 15 steps, there are a plethora of other techniques that IMPACT utilizes to improve a website’s load time and overall performance.  So, for more information on this please contact us today, and we can set you up with a website analysis and consultation today!

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Aug 06

“A genius without a road-map,” says Brian Tracy, “would get lost in any country. But an average person with a road-map can find their way anywhere.”

That one statement from the prolific Brian Tracy outlines the very essence of this topic.  Think about it like this: you could be (or hire) the best overall web designer in the world, but if you don’t know the company for which you are designing (and it could be your own site/business) you will lose the message the business is trying to convey through the web presence.  However, if you know your business inside and out you will have no trouble determining a direction for the web design.  Let’s take a look at some markers on the symbolical business road-map that a web design consultation with IMPACT with reveal.

directional 201x300 Web Design Tips: Know Your Business!Your Origin: Know Where You Have Been

It’s important to understand your company’s history in order to properly design your site (i.e.  Did your company rise from the ashes of another idea?  Did your company benefit from generous donations?  Was your company spurred on by an idea to better the world?).  There is an old saying that you need to know where you have been in order to move forward to where you are destined to venture.  This cannot be more true as knowing this information will allow you to solidify your message and brand.  Once your message and brand are concrete, we are better able to understand:

  1. Color choices — these help implement the overall message as different colors hold various emotional responses
  2. General site layout — the background of the site can now be formed to attract your target audience
  3. Verbage — the content of your site can now be formed to fit the overall demographics of your target audience

Three Stops To Make: Strengths, Behaviors, & Competition

Knowing your company’s strengths is one of the most important factors when designing your website.  Remember that when you are running a company you are not necessarily reinventing the wheel, but you are trying to make the production, distribution, and sale of that wheel more efficient.  By understanding those specific company strengths you are now able to market and feature them within your site’s content.

Knowing your customer’s behaviors is another stressed point.  Are you clientele going to purchase the products or services through your site, or are they going to contact you and then purchase your product or service?  Are you wanting that specific trend to continue or would you rather that behavior change?  These are very important questions to define as this will determine the overall feel of your site.  If you want your clients to purchase products or services through your site then perhaps a shopping cart theme will work.  However, if you would rather they contact you first then a content-driven, information-rich, and call-to-action site may work.

Knowing your competition is the third point to specifying the design theme.  If your competition is successful with their site (again) why reinvent the wheel?  The only thing that you have to do is make the process more efficient for search engines and users!  However, if your competition is not successful with their site’s direction then it may be a direct opportunity for you to capitalize on a different site design.  Overall, though, the idea of knowing in which areas your direct competitors are strong or weak can drastically alter your site design.

The Destination: Goals and Getting There

Defining both short term and long term goals for your website is probably the most important discussion that you will have with IMPACT.  It is the be all and end all of why you are creating or rehabilitating your company’s website.  It is the reason why you are taking this adventure.  Keep in mind that you want to establish these metrics and stick to them; achieving them will be one of the measurements used in evolving the site over time.  To further the discussion of goals, the idea of how to get to accomplish these performance tasks is equally important.  Develop an online marketing plan that will allow you to hit these goals as well as one that will allow you the flexibility to alter them if they are not meeting expectations.

I know, as a business owner, that this seems like a lot of work.  However, it is truly worth the time that you put into it as the steps that you take throughout this process will help you get the best website for your individual company.  Remember that no two companies are the same, and no two websites are the same.  So, take the time to know your company’s history, your business’ strengths, clientele behaviors and competition, and your short and long-term goals (along with your marketing plan to get there).  It will make your web design road trip much more efficient and successful!

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Jul 31

There’s a range of free web tools you can put on your site, available at Cnet download, Bravenet, webtools4free and other sites. A quick review of these sites produced details on these valuable free web tools that add free content and applications to your site.

1. News ticker module – displays the latest headlines, stock quotes, sports scores and weather reports.
2. Online banner generator – makes simple advertising banners for websites.
3. Google Page Rank button widget – add this button to your site to display its current Google PageRank.
4. Poll widget – add a custom poll widget to your site to gather responses to questions of your choice.
5. Website guidebooks — let visitors to youor site leave comments.

Well, that’s five free web tools, but there’s many more. Find them online and follow the simple instructions to load them to your site. Make use of them to improve content and the way visitors interact with your site.

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Jul 24

“The Value of Online Video”, a webcast presented by BtoB magazine on Thursday, provided details on the way online video is being used to build brands. The use of online video in video advertising is well known, but online video is also being used to demonstrate products online and broadcast live events, so there multiple uses of online video that businesses can consider.

Gary Lombardo, direct of product marketing at Brightcove, the leading video content management and syndication company, spoke about how his clients have successfully used online video. “Video drives new traffic, grabs attention, brings products to life and keeps visitors on the sites longer,” he said.

Posting videos on YouTube is extremely valuable because it encourages search engine optimization. Video views on YouTube lead to high rankings at search engines. However, YouTube and other video sharing sites aren’t perfect, because they offer limited customization options and control over associated content. So the goal is to use video sharing sites in conjunction with your own site, where you have total control over the videos.

You can also post user generated videos, which has worked well for many companies who hold video contests, post the best ones and allow visitors to vote on their favorites. It’s a great method for raising awareness and getting consumers to directly engage in your product.

Using online video to show your products is another great idea. It beats static images of the products convincingly by showing the products in action and keeping viewers engaged.

It’s also possible to include buy links and hotspots outside the video player to promote direct sales of your products. As video product demonstrations play, viewers can click on the links to make purchases.

Discuss creative uses of online video with your agency or web design firm to determine how you can use video to accentuate your website and your online business.

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